For me, I find two things make a difference in achieving what I set out to do. These are: maintaining set of habits that enable me to tackle the ups and downs of life and business and; setting [...]
Eating my own dog food? Yup.* Personal development and lifelong learning are woven through my professional practice. I talk about it in design sprints, encourage it in training and coach it. [...]
The woman at my local stationery store always has a particular look on her face when I heave my basket onto the counter. It is a look that hides the question: What on earth do you do with all [...]
Lead by example and walk-the-talk are key themes of my leadership training workshops and coaching. One tenet of such leadership behaviour is continuous improvement. As individuals, we have a [...]
For me, the Easter break is over a few hours earlier this year. This evening, I am packing before leaving tomorrow on a ten-day, two-city trip delivering leadership training for a client in [...]
I spend a fair amount of time working on large documents in Microsoft’s Word and PowerPoint applications; almost every client uses Microsoft Office so it makes life a lot easier if I do [...]
I recently wrote about how checklists are used in many professions as an antidote for forgetfulness, a tool to conquer complexity and a way to limit unforeseen occurrences and consequences. In [...]
I am sitting at the airport waiting for a delayed cross-country flight to deliver a leadership course to a group of police officers tomorrow. Luckily, my pre-travel checklist means that, while I [...]
I ran a workshop recently where many of the participants didn’t want to be in the room. While it is my job to set up the room, run the training, engage the group and manage the session for [...]
Dedicate 1% of each day to teach yourself something new. This is the wonderful idea my friend Jason Borowicz shared with me and continues to share with others he meets. He isn’t talking [...]