Since I last posted, I have been working with a group of managers and team leaders who are going through change. One of the challenges they face is working out people’s motivations and [...]
Yesterday, I mentioned how important it is to take time to celebrate success, both big and small. In this lovely story, Drew Dudley calls us to celebrate leadership as an everyday act of [...]
‘“We’re old school…no robots. No telephone trees. Instead, real people are our infrastructure.” The key to the company’s success is a dedicated, engaged support team.’ It is so [...]
